Welcome to Juicy GmbH. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order with us, you agree to be bound by these Terms and Conditions.
If you do not agree with any part of these Terms, please refrain from using our website and services.
1. Company Information
This website is operated by Juicy GmbH
Company Name: Juicy GmbH
Registered Address:
Arno-Nitzsche-Straße 20
Leipzig, Germany
Phone: +49 176 15927955
Email: sales@juicygmbh.com
Website: https://juicygmbh.com
VAT Number: DE31121856
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have the consent of a parent or legal guardian.
- You are legally capable of entering into binding contracts.
- All information you provide is accurate and complete.
3. Products and Availability
We strive to ensure that all products displayed on our website are accurately described and available for purchase. However:
- Product availability is subject to stock levels.
- We reserve the right to limit quantities.
- We may discontinue products without prior notice.
- Product images are for illustrative purposes only and may vary slightly from the actual product.
4. Pricing
All prices displayed on the website are shown in the applicable currency and include VAT where required by law unless otherwise stated.
We reserve the right to:
- Correct pricing errors.
- Modify prices at any time without prior notice.
- Cancel orders resulting from incorrect pricing information.
5. Orders and Acceptance
When you place an order, you are making an offer to purchase products subject to these Terms.
An order is considered accepted only when:
- Payment has been successfully processed; and
- You receive an order confirmation from us.
We reserve the right to refuse or cancel any order for reasons including but not limited to:
- Product unavailability;
- Pricing errors;
- Suspected fraud or unauthorized transactions;
- Violation of these Terms and Conditions.
6. Payment
Juicy GmbH accepts payment exclusively via Bank Transfer (Telegraphic Transfer – TT).
Payment Conditions
- Full payment must be received before production, processing, or shipment unless otherwise agreed in writing.
- Banking details will be provided on the Proforma Invoice or official order confirmation.
- Customers are responsible for ensuring all payment information is entered correctly.
- All transfer fees, intermediary bank charges, and related banking costs shall be borne by the customer.
- Orders will only be processed after cleared funds have been received in our designated bank account.
- Any delay in payment may result in shipment delays or order cancellation.
Currency and Charges
Customers are responsible for:
- Bank transfer fees;
- Exchange rate differences;
- Intermediary banking charges;
- Any payment processing costs incurred during international transfers.
Retention of Ownership
All goods remain the sole property of Juicy GmbH until full payment has been received and cleared.
7. Shipping and Delivery
Delivery dates provided by Juicy GmbH are estimates only and shall not be considered guaranteed delivery dates.
We are not responsible for delays resulting from:
- Customs inspections;
- Port congestion;
- Transportation disruptions;
- Government restrictions;
- Natural disasters;
- Events beyond our reasonable control.
Risk of loss or damage transfers to the customer upon delivery of goods to the designated carrier or upon delivery to the agreed destination, depending on the applicable shipping terms.
8. Customs and Import Responsibilities
Customers are solely responsible for:
- Import permits;
- Customs clearance;
- Duties and taxes;
- Regulatory compliance in the destination country.
Juicy GmbH shall not be liable for delays, seizures, refusals, or penalties arising from import restrictions or regulatory requirements imposed by local authorities.
9. Inspection and Claims
Customers must inspect all goods immediately upon receipt.
Any claim regarding:
- Shortages;
- Damage;
- Defects;
- Incorrect shipments;
must be submitted in writing within seven (7) business days of delivery.
Failure to provide notice within this period shall constitute acceptance of the goods as delivered.
10. Returns and Refunds
Returns are only accepted with prior written authorization from Juicy GmbH.
Returned goods must:
- Be unused and in original packaging;
- Be returned in resalable condition;
- Include proof of purchase.
Refunds, if approved, will be processed after inspection of the returned products.
Shipping costs, customs duties, and banking fees are generally non-refundable unless required by applicable law.
11. Intellectual Property Rights
All content available on this website, including but not limited to:
- Logos;
- Product images;
- Graphics;
- Text;
- Product descriptions;
- Documents;
- Website design;
are the exclusive property of Juicy GmbH or its licensors and are protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written consent.
12. Limitation of Liability
To the fullest extent permitted by law, Juicy GmbH shall not be liable for:
- Indirect damages;
- Consequential losses;
- Loss of profits;
- Business interruption;
- Loss of revenue;
- Loss of data.
In any event, our total liability shall not exceed the value of the affected order.
13. Privacy and Data Protection
We are committed to protecting your personal information.
Any personal data collected through our website shall be processed in accordance with applicable data protection laws and our Privacy Policy.
By using our website, you consent to such processing.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Germany.
Any disputes arising from these Terms shall be submitted to the competent courts of Germany.
15. Amendments
Juicy GmbH reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice.
Updated versions shall become effective immediately upon publication on the website.
16. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Juicy GmbH
Website: www.juicygmbh.com
Email: sales@juicygmbh.com
By accessing this website and placing orders with Juicy GmbH, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety.